The Issue: The Gap in Digital Use

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless rollout. But, difficulty, regular changes, and limited direction often result in a "user adoption challenge":

• Employee Struggles: Users have trouble to operate new SAP screens or complete multi-step transactions, leading to confusion and increased dependence on support teams.

check here
• Workarounds: Users bypass standard SAP processes, which results in data quality issues, compliance risks, and wasted time.


• Training Gaps: Traditional training is easily lost, leaving staff unsupported when they face real-time tasks.


• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the user experience gap. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.